She believed I had 'done something' to her, but I had done nothing. Instead of asking what I had done to her, perhaps she should have asked what I had not done. I had not reacted, not confirmed the reality of her story, not fed her mind with more thought and her pain-body with more emotion. I had allowed her to experience whatever she was experiencing at that moment, and the power of allowing lies in noninterference, nondoing. Being present is always infinitely more powerful than anything one could say or do, although sometimes being present can give rise to words or actions.

Eckhart Tolle

from A New Earth: Awakening to Your Life's Purpose